Privacy Policy

Last updated: April 8, 2026

1. Introduction

Flika Real Estate ("Flika," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services (the "Service").

2. Information We Collect

Information You Provide:

• Account information (name, email address) via Google or Apple Sign-In
• Profile information (phone number, preferences)
• Property search criteria and saved listings
• Messages and communications with agents
• Digital agreement signatures
• Payment information (processed by Stripe; we do not store card numbers)

Information Collected Automatically:

• Device information (device type, operating system, unique device identifiers)
• Location data (GPS coordinates, with your permission, for finding nearby agents and properties)
• Usage data (features used, screens viewed, interactions)
• Push notification tokens

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the Service
• Display relevant property listings based on your location and preferences
• Connect you with licensed real estate agents in your area
• Process payments and transactions
• Send push notifications about property updates and showing schedules
• Generate and publish property listing videos on social media platforms including TikTok
• Respond to your inquiries and provide customer support
• Detect, prevent, and address technical issues and fraud
• Comply with legal obligations

4. Location Data

With your permission, we collect precise location data to:

• Show properties near you on the map
• Display available agents in your area
• Enable agents to publish their availability location

You can disable location services at any time through your device settings. Some features may not function fully without location access.

5. Third-Party Services

We share information with the following third-party service providers:

Service	Purpose	Data Shared
Google Firebase	Authentication, database, storage	Account data, user documents
Google Maps	Map rendering, geocoding	Location data
Stripe	Payment processing	Payment details
DocuSign	Document signing	Name, email, agreements
Expo	Push notifications	Device tokens
TikTok	Property video publishing	Listing data, photos
OpenAI	AI features, text-to-speech	Property descriptions

Each third-party service has its own privacy policy governing their use of your data.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide the Service. We may retain certain information as required by law or for legitimate business purposes, such as resolving disputes and enforcing agreements.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including encryption in transit (TLS/SSL), secure authentication via Firebase Auth, and access controls. However, no method of transmission over the Internet is 100% secure.

8. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate data
• Request deletion of your personal information
• Object to or restrict processing of your data
• Data portability
• Withdraw consent at any time

To exercise these rights, contact us at support@flika.realestate.

9. Children's Privacy

The Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it.

10. Social Media and Video Content

We may automatically generate short-form videos from publicly available MLS listing data (property photos, address, price, and features) and publish them to our social media accounts, including TikTok (@flika.realestate). These videos contain publicly available listing information and do not include personal buyer data.

11. California Privacy Rights (CCPA)

California residents have additional rights under the California Consumer Privacy Act, including the right to know what personal information is collected, the right to delete personal information, and the right to opt out of the sale of personal information. We do not sell personal information.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Your continued use of the Service after changes constitutes acceptance of the updated policy.

13. Contact Us

For questions or concerns about this Privacy Policy, contact us at:

Flika Real Estate
Email: support@flika.realestate
Phone: (864) 553-1830
Spartanburg, South Carolina